SANICONS Managed Cloud Infra Services
Cloud Infrastructure
Managed Services
Don't spend time
managing your cloud services, instead spend on what you do best.
SANICONS Managed Cloud Infrastructure Services takes on the complexity of maintaining and optimizing your cloud environment, while you focus on the core competencies of your business.
Next Generation Managed Cloud Infra Services
Every infrastructure deployment is different. So the way it's managed, is different too
Compute
Unlock agility and value with proven operational excellence to run your IT infrastructure across the Continuum, from on-prem to cloud to edge.
Database infrastructure
Secure and manage databases in on-prem, hybrid and multi-cloud environments while ensuring availability and performance.
Digital workplace
Streamline human-centric experience to support workplace collaboration and maximize productivity and wellbeing.
Service management
Seamless service and asset management with technologies to maximize efficiency while minimizing costs and business disruption.
Our Clients
Friends We've Made
Choosing the right cloud solution is crucial for ensuring your business has the level of support it needs to be successful. That’s why we offer range of support options plans to choose from, that best fits your business needs.
Bronze Plan
Provides architectural guidance, consultation and initial setup up and configuration for you to start on the go. Suits companies who have light IT demands with internal people who can fix basic issue themselves.
Silver Plan
Provides all benefits of Bronze plus continuous management of your infrastructure which helps you concentrate more on your application; comes with 12hrs/month free advance support and reduced response time. Suits companies who have moderate IT demands and have internal knowledge to handle issues still want someone to look after their IT infra.
Gold Plan
Provides all benefits of Silver plus full management of your infrastructure from design to OS patching and security which helps you completely concentrate on your core business; comes with 48hrs/month free advance support and excellent response time. Suits companies who rely heavily on their IT systems and don’t want to worry about their IT infra at all.
| Bronze | Silver | Gold | |
|---|---|---|---|
| Initial server setup and configuration. | |||
| General architectural guidance. | |||
| Cost optimization | |||
| Basic DDoS IP protection (Available with Dedicated servers) | |||
| Domain name server support. | |||
| Free basic firewall with VPS. | |||
| Multiple design solutions. | |||
| Architecural Implementation | |||
| Backup Solution | (Unmanaged) | (managed) | |
| Basic monitoring. | |||
| IP Address white-listing. | |||
| Performance tuning | |||
| Preliminary server hardening | |||
| Third-party software support | |||
| Server maintenance and troubleshooting | |||
| Software configuration | |||
| Operating system updates & patching. | |||
| Control panel updates & patching. | |||
| Firewall, firmware/software updates | |||
| Malware scan and removal. | |||
| Advance monitoring | |||
| Dedicated account manager | |||
| Access to support associates via email/ticketing/chat. | |||
| Local business hours support. | |||
| Free advance support | NA | 12hrs/month | 48hrs/month |
| SLA | 24hrs SLA | 12hrs SLA | 6hrs SLA |
- Premier support plan options available. Connect With Us to explore more.
- Support for billing and subscription management-related issues as well as technical break-fix issues is available at all support levels.
- Advisory, escalation and account management services are available at the Premier support levels.
- Case severity and response time will also depend on the business impact.