SANICONS Managed Cloud Infra Services
Don't spend time
managing your cloud services, instead spend on what you do best.
SANICONS Managed Cloud Infrastructure Services takes on the complexity of maintaining and optimizing your cloud environment, while you focus on the core competencies of your business.
Next Generation Managed Cloud Infra Services
Every infrastructure deployment is different. So the way it's managed, is different too
Friends We've Made
Choosing the right cloud solution is crucial for ensuring your business has the level of support it needs to be successful. That’s why we offer range of support options plans to choose from, that best fits your business needs.
|Initial server setup and conﬁguration.|
|General architectural guidance.|
|Basic DDoS IP protection (Available with Dedicated servers)|
|Domain name server support.|
|Free basic ﬁrewall with VPS.|
|Multiple design solutions.|
|IP Address white-listing.|
|Preliminary server hardening|
|Third-party software support|
|Server maintenance and troubleshooting|
|Operating system updates & patching.|
|Control panel updates & patching.|
|Firewall, ﬁrmware/software updates|
|Malware scan and removal.|
|Dedicated account manager|
|Access to support associates via email/ticketing/chat.|
|Local business hours support.|
|Free advance support||NA||12hrs/month||48hrs/month|
|SLA||24hrs SLA||12hrs SLA||6hrs SLA|
- Premier support plan options available. Connect With Us to explore more.
- Support for billing and subscription management-related issues as well as technical break-fix issues is available at all support levels.
- Advisory, escalation and account management services are available at the Premier support levels.
- Case severity and response time will also depend on the business impact.